Recent Posts

Home Fire Safety Tips

5/7/2021 (Permalink)

House fires are sudden and unexpected.  Studies show that you may only have two minutes to escape from a home fire and get to safety, which does not seem like much time.  However, Following these tips from the Red Cross will not only help you prevent house fires, but they will also help you prepare and make sure your family is safe if one ever does occur.

  1. Get Rid of Fire Hazards

Identifying and taking the necessary precautions to ensure that you do not have fire hazards in your home is important.  This means all electronic items that produce heat should always be at least three feet away from anything flammable.  All space heaters and electric blankets should always be turned off when they are not being used.

  1. Always Avoid Smoking in Bed

Smoking in bed is dangerous because of the possibility of hot ashes igniting your flammable bedding.  It is also important to make sure all candles are put out when being left unattended.

  1. Make Sure Your Children Are Informed

Talk to your children about the importance of not playing with lighters, matches, and fire.  You can take an extra precautionary step by keeping all matches and lighters up high and out of reach or locked up in a place that your children cannot access.

  1. Check Your Smoke Alarms

Be sure you have working smoke detectors on every floor of your home and on the inside and outside of every sleeping area.  These should be checked monthly to ensure the batteries are working, and they should be replaces every 10 years.

  1. Make a Plan

Discuss your outside meeting spot with your family and come up with an escape plan.  This escape plan should be practiced at least twice a year, and you should make sure that every member of your family is able to escape in less than two minutes.

Standing Water Standing in Your Way?

5/7/2021 (Permalink)

Sometimes after a flood or a pipe burst a home may incur standing water issues. Standing water is water that doesn’t move or flow. The standing water can come from a clean or contaminated sources. Standing water is a problem that you need to address quickly as it could be a health risk to you and your family. Standing water or water that has set for a period of time is the perfect breeding ground for bacteria, mold, and parasites.

            If it is safe to clean here is what you do to get rid of it.

  1. Remove the water: Use rags or towels to clean up small areas of standing water. Utilize pumps or wet/dry vacuums for larger regions of standing water. If the area is too large for you to handle on your own, call an emergency plumber.
  2. Dry It: Use rags or towels to clean up small areas of standing water. Utilize pumps or wet/dry vacuums for larger regions of standing water. If the area is too large for you to handle on your own, call an emergency plumber.
  3. Remove Damages: Water can weaken structural materials such as drywall and woodwork. Carpeting and carpet padding can deteriorate and lead to increased mold growth. Any material damaged beyond repair should be removed as soon as possible.
  4. Where is it coming from: Find whatever allowed the standing water to accumulate in the first place and fix the problem. If you don’t, it is highly likely the standing water will return.
  5. CLEAN: Proper cleaning and sanitation of the affected areas will prevent future growth of mold or bacteria as well as remove any odors left behind by the water. Finally, restore the damaged area by replacing drywall, carpet, repainting, etc.

Some of these tips may require that a professional be called to ensure that the right safety measures are taken and the right equipment is used.

Did April Showers Leave You With May Flooding?

4/29/2021 (Permalink)

Did April Showers Leave You With May Flooding?

Floods are among the most frequent and costly natural disasters in terms of human hardship and economic loss. If your home is affected by flooding there are steps you can take to help ease the sting of water damage.

  1. Be Careful
  2. If you are filing an insurance claim call your insurance to review your coverages
  3. Check for potential electrical hazards and call professionals if needed
  4. Clean and dry as much of the area(s) as possible.
  5. When cleaning check for mold, foundation cracks, and loose flooring
  6. Take photos of damage on any of the items as well as your home
  7. Remove any molded items out of common living spaces to reduce exposure

SERVPRO of Montgomery & Pulaski Counties will continue to post more tips and resources on water damage and flood prevention. Make sure to follow us on social media and check back on our site.

Local Heroes

12/21/2020 (Permalink)

SERVPRO First Responder Bowl

We are very excited for another year that SERVPRO® is proud to be the sponsor of the first-ever First Responder focused bowl game. Our location will be serving dinner to our local responders so they can have something delicious while watching the game. Their courage and compassion are inspiring to all. We are grateful to live in a country where individuals dedicate themselves to protecting and serving their fellow citizens. We are humbled by their bravery and thank them for putting their lives on the line in order to save those around them. We thank them for their service and sacrifice. We welcome everyone to tune in and watch the game

Kickoff: 2:30 PM CT

December 26th, 2020

Thank you to all our local First Responder!

Gerald J. Ford Stadium (Southern Methodist University)
Dallas, TX
2:30 p.m. CT, ABC

Candle Safety

12/16/2020 (Permalink)


  • Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep burning candles out of the reach of children and pets.
  • Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.
  • Always use a candle-holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Be sure the candle-holder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.
  • Keep the wax pool free of wick trimmings, matches and debris at all times.
  • Always read and follow the manufacturer’s use and safety instructions carefully. Don’t burn a candle longer than the manufacturer recommends.
  • Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into the flame where they could catch fire.
  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
  • Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.
  • Never touch or move a burning candle or container candle when the wax is liquid.
  • Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
  • Place burning candles at least three inches apart from one another. This helps ensure they don’t melt one another, or create their own drafts to cause improper burning.
  • Use a snuffer to extinguish a candle. It’s the safest way to prevent hot wax splatters.
  • Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break.
  • Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.
  • Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.  The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting.
  • Never use a candle as a night light.

Storm Damage Help

12/14/2020 (Permalink)

SERVPRO of Montgomery & Pulaski specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.  Our teams are trained and qualified to assist you in any disaster.

Resources to Handle Floods and Storms

When storms hit the New River Valley & Pulaski, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO of Montgomery & Pulaski Counties

Safe Holiday Cooking Tips

12/12/2020 (Permalink)

With the holidays upon us, families, friends and loved ones will be gathering and preparing for the delicious feast that awaits them this Thursday.  However, it is important to practice safe cooking habits, so your happy holiday does not become hazardous.  

The National Fire Protection Association states that cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for all cooking-related fires. 

Check out these safety tips to help keep your family and loved ones safe this holiday!

  • Never leave cooking food unattended.  If you need to leave the kitchen for any reason while you are frying, grilling, or broiling food, you should always turn off the stove until you return.
  • Check your food regularly while it cooks.  Never leave your home while you have stuff cooking, and make sure you have a timer set to remind you when it is done.
  • Make your kitchen a "Kid-Free Zone" while you are cooking and make sure they stay at least three feet away from the stove at all times.
  • Make sure there isn't anything flammable near the stove, oven or any appliance that generates heat.  This includes pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains.  
  • Do not wear any loose clothing or dangling sleeves while cooking.
  • Clean your cooking surfaces regularly to prevent any grease buildup.
  • Make sure you have a fire extinguisher on hand to keep in the kitchen.
  • Always check on the kitchen before going to bed or leaving your home to make sure all appliances, stoves, and ovens are turned off.
  • Make sure all your smoke detectors are working and have fresh batteries.

SERVPRO of Montgomery & Pulaski Counties wishes you and your loved ones a wonderful and safe Holiday Season

We Can fix that too!

12/12/2020 (Permalink)

SERVPRO of Montgomery & Pulaski Counties has a wonderful contents team who make damages of all kinds, "Like it never even happened."  In this case, our team used our ESPORTA machine to sterilize and clean off the mold that had started growing on this leather jacket.  

The Esporta technology allows us to be able to restore up to 85% of the soft contents that could have been previously deemed as non-restorable.  This means that we are able to save and return more of your cherished items to you following a disaster.  The Esporta machine is able to restore items that have been affected by damages and contaminations such as contaminated water & sewage, heavy smoke & soot, mold, and bio waste contaminated goods, and it is gentle enough to be able to be used on leather goods of all kinds, laundry of all kinds, household goods, and even unique articles such as sports equipment.

Safety Tuesday

12/11/2020 (Permalink)

SERVPRO of Montgomery & Pulaski Counties takes the safety of our crews very seriously.  Not only is it important for us to make sure our crews are taking the highest safety precautions while operating on jobs for their own safety, but it is also important for the safety of others around them.  Once a month, SERVPRO of Montgomery & Pulaski Counties has a Safety Professional from Safety United come and present a new safety topic to our whole company at one of our weekly Tuesday meetings.  It is important for everyone to be up to date on all of the safety regulations, so we can make sure we are all taking care of each other both out on jobs, as well as around the office and shop.

Holiday Cheer

12/7/2020 (Permalink)

four adults standing locking arms Our Owners Quinn and Lisa with special guest Chamber Director Beth Bell and Fiona the Gingerbread

It's that time of year again at SERVPRO, the holidays! We really get into the holiday spirit. Our office team sets up games, secret Santa, decorations and all. The biggest parts of our holiday celebrations is our Thanksgiving breakfast and our holiday breakfast in December. It is a time for us to come together as a work family and celebrate one another and the holidays together. This year was even more special as Covid has cancelled a lot of plans and events this year. We were able to offer breakfast and still stay socially distanced which made our team happy to have a little sense of normalcy this year. We also had a visit from our local chamber director and a few special North Pole visitors. We are looking forward to continuing this tradition for years to come.