Recent Posts

Mold Doesn't Stand a Chance

11/16/2018 (Permalink)

SERVPRO of Montgomery & Pulaski Counties has a wonderful contents team who make damages of all kinds, "Like it never even happened."  In this case, our team used our ESPORTA machine to sterilize and clean off the mold that had started growing on this leather jacket.  

The Esporta technology allows us to be able to restore up to 85% of the soft contents that could have been previously deemed as unrestorable.  This means that we are able to save and return more of your cherished items to you following a disaster.  The Esporta machine is able to restore items that have been affeted by damages and contaminations such as contaminated water & sewage, heavy smoke & soot, mold, and bio waste contaminated goods, and it is gentle enough to be able to be used on leather goods of all kinds, laundry of all kinds, household goods, and even unique articles such as sports equipment.

Safety First

11/16/2018 (Permalink)

SERVPRO of Montgomery & Pulaski Counties takes the safety of our crews very seriously.  Not only is it important for us to make sure our crews are taking the highest safety precautions while operating on jobs for their own safety, but it is also important for the safety of others around them.  Once a month, SERVPRO of Montgomery & Pulaski Counties has a Safety Professional from Safety United come and present a new safety topic to our whole company at one of our weekly Tuesday meetings.  It is important for everyone to be up to date on all of the safety regulations, so we can make sure we are all taking care of each other both out on jobs, as well as around the office and shop.

SERVPRO First Responder Bowl

11/16/2018 (Permalink)

SERVPRO First Responder Bowl

We are very excited that for the first year ever, SERVPRO® is proud to be the sponsor of the first-ever First Responder focused bowl game and we extend a heartfelt thank you to all the brave men and women on the front lines. Their courage and compassion are inspiring to all. We are grateful to live in a country where individuals dedicate themselves to protecting and serving their fellow citizens. We are humbled by their bravery and thank them for putting their lives on the line in order to save those around them. We thank them for their service and sacrifice.

Kickoff: 1:30 PM EST

December 26th, 2018

For more information please visit firstresponderbowl.com 

Thank you to all our local First Responder!

Are you using a IICRC Certified Firm for your water damage?

11/12/2018 (Permalink)

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

When it comes to cleaning, restoration and inspection, the IICRC writes the books

As an ANSI-accredited Standards Developing Organization (SDO), the IICRC has led the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

The IICRC helps keep homes and businesses healthful

According to the Environmental Protection Agency, the average person spends 90 percent or more of their time indoors, where levels of pollutants may be two to five times (and occasionally more than 100 times) higher than outdoor levels.

This makes it extremely important to perform regular maintenance inside your home or business. In addition to vacuuming, cleaning and checking for water damage on a regular basis, using a certified technician for cleaning will help extend the life of your flooring and upholstery and ensure that your home or business is healthful for those who live and work there.

Candle Safety Tips from the National Candle Association

11/12/2018 (Permalink)

CANDLE SAFETY RULES

  • Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep burning candles out of the reach of children and pets.
  • Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.
  • Always use a candle-holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Be sure the candle-holder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.
  • Keep the wax pool free of wick trimmings, matches and debris at all times.
  • Always read and follow the manufacturer’s use and safety instructions carefully. Don’t burn a candle longer than the manufacturer recommends.
  • Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into the flame where they could catch fire.
  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
  • Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.
  • Never touch or move a burning candle or container candle when the wax is liquid.
  • Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
  • Place burning candles at least three inches apart from one another. This helps ensure they don’t melt one another, or create their own drafts to cause improper burning.
  • Use a snuffer to extinguish a candle. It’s the safest way to prevent hot wax splatters.
  • Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break.
  • Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.
  • Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.  The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting.
  • Never use a candle as a night light.

Are you affected by Storm Damage?

11/12/2018 (Permalink)

SERVPRO of Montgomery & Pulaski specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.  Our teams are trained and qualified to assist you in any disaster.

Resources to Handle Floods and Storms

When storms hit the New River Valley & Pulaski, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO of Montgomery & Pulaski Counties

The Importance of Having a Fire Escape Plan

10/15/2018 (Permalink)

Fire prevention month is in full swing, so what better time to start developing your family's Fire Escape Plan.  Creating a fire escape plan that everyone in your household knows and has practiced can make all the difference if a fire threatens your home.  Below are some facts on Fire Escape Planning provided by the National Fire Protection Association.

Escape Planning:

  • According to an NFPA survey, only one in every three American households has actually developed and practiced a home fire-escape plan.
  • While 71% of Americans have an escape plan in case of a fire, only 47% of them have practiced it.
  • One-third of American households who made an estimate thought they would have at least six minutes before a fire in their home became threatening. The time available is often less. And only eight% said their first thought upon hearing a smoke alarm would be to get out.

For a helpful guide to guide to get you and your family started on your fire escape plan, click here!

Fire Prevention Week : The 3 L's You Need To Know!

10/8/2018 (Permalink)

"Look, Listen, Learn"

These are the 3 Ls that the NFPA or National Fire Prevention Association states are necessary for you and your family to know and remember when it comes down to fire prevention and reaction.

This week is National Fire Prevention Week, and the theme is, “Look. Listen. Learn. Be aware. Fire can happen anywhere.™”  Not only does this theme shed light on the how you can work toward preventing fires, but it is crucial to remember in the case that a fire does occur because it can help you determine how to react.

The NFPA States:

Look” for places fire could start.  Take a good look around your home.  Identify potential fire hazards and take care of them.

“LISTEN” for the sound of the smoke alarm.  You could have only minutes to escape safely once the smoke alarm sounds.  Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

“LEARN” two way out of every room and make sure all doors and windows leading outside open easily and are free of clutter. 

Share this information with your friends and family and start getting prepared now, it can make all the difference if a fire does occur!

We'll Take Care of Your BIOHAZARD, TRAUMA, and CRIME SCENE Cleanups!

9/14/2018 (Permalink)

Following a trauma, biohazard incident, or crime scene that has occurred, the last thing you want to worry about is getting your home or business cleaned up.  These traumatic events can be overwhelming enough without having to worry about any of the logistics that follow in order to get your home or business back to a normal state.  This is where SERVPRO of Montgomery & Pulaski Counties comes in.

How We Can Help You:

At SERVPRO of Montgomery & Pulaski Counties, we send our highly trained technicians to help get your home or business back to a safe and livable condition once again.  We take all the necessary precautions to ensure the safety of both our crew and anyone else working around them.  We are able to remove all bloodborne pathogens, arson/vandalism, methamphetamine labs, crime scene residues, sewage backups, and mold situations that may be affecting your home or business.  Our team of professionals is available 24/7 for reliable biohazard, trauma, and crime scene cleanup and restoration services to both residential and commercial properties.  Our technicians are trained in accordance with OSHA, EPA, and state and local health regulations to ensure they are working in the safest and most effective way possible.  SERVPRO of Montgomery and Pulaski Counties will help return an unsafe environment to its safe and clean state once again.

Call SERVPRO of Montgomery and Pulaski Counties at 540-731-3080!

The Facts on Smoke and Soot Damage

7/6/2018 (Permalink)

Smoke and soot are both very invasive and can penetrate various cavities within your home, causing hidden damage and odor.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke And Soot Facts

  • Hot smoke migrates to cooler areas and upper level of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types Of Smoke

There are two different types of smoke: wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, SERVPRO of Montgomery & Pulaski Counties will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during the pretesting.  Here is some additional information:

Wet Smoke - Platic and Rubber

  • Low heart smoldering
  • Pungent odor, sticky, smeary
  • Smoke webs are more difficult to clean

Dry Smoke - Paper and Wood

  • High temperatures, fast burning
  • heat rises therefor smoke rises

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible
  • Discolors paints and varnished
  • Extremely pungent odor

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect as well as treat your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call SERVPRO of Montgomery & Pulaski Counties TODAY!

540-731-3080